Vinted Shoppers Voice Frustration About Sizing Changes

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

The second-hand shopping app has updated its sizing categories for women's and children's garments but did not contact all shoppers about the modification.

Online Platforms Response

Numerous buyers and vendors are posting online saying Vinted listings now show a different size category than originally posted because of the remapping.

The platform stated the new system was more in line with similar services.

It has advised users to examine their items and adjust the sizing manually if necessary, resulting in member annoyance.

Sizing System Changes

Earlier, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.

The new system has a letter with a size spectrum such as S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size was previously a 12 but is now a UK 16-18.

Member Accounts

One content creator, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, from Glasgow, stated items she posted on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.

Required Changes

Charlotte Lunn, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".

"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.

Platform Context

The platform boasts over 100 million members, with 18 million British users.

It has emerged as a preferred choice compared to resale services such as eBay and Depop.

This isn't the first time where an unanticipated change to the app has proved unpopular: previously, the service retracted a modification to its shipping options after backlash from users.

Michele Ellis
Michele Ellis

Tech strategist with over a decade in digital transformation, passionate about emerging technologies and sustainable innovation.